Terms and Conditions

Ohm Sweet Ohm Electrical Services Limited

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Term and Conditions Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Ohm Sweet Ohm Electrical Services Limited.

• Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

• Website refers to Ohm Sweet Ohm Electrical Services Limited.

• You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Interpretation

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these terms and conditions:

Country refers to: United Kingdom

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ohm Sweet Ohm Electrical Services Limited

Device means any device that can access the service such as a computer, a telephone or a digital tablet.

Service refers to anything offered by Ohm Sweet Ohm Electrical Services Limited such as but not limited to, project work, enquires, installations, estimates, emergency call out, guarantees, servicing, repairs.

Terms and Conditions (also referred as "Terms") mean these terms and conditions that form the entire agreement between you and the company regarding the use of the service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the service.

Website refers to Ohm Sweet Ohm Electrical Services Limited.

You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

Acknowledgment

These are the terms and conditions governing the use of this service and the agreement that operates between you and the company. These terms and conditions set out the rights and obligations of all users regarding the use of the service. Your access to and use of the service is conditioned on your acceptance of and compliance with these terms and conditions. These terms and conditions apply to all visitors, users and others who access or use the service.

By accessing or using the service you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions then you may not have access to the services.

Intellectual Property

The service and its original content (excluding content provided by you or other users), features and functionality are and will remain the exclusive property of the company. The service is protected by copyright, trademark, and other laws of both the country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the company.

Links to Other Websites

Our service may contain links to third-party web sites or services that are not owned or controlled by the company. The company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms and conditions. Upon termination, your right to use the service will cease immediately.

Disputes Resolution

If you have any concern or dispute about the service, you agree to first try to resolve the dispute informally by contacting the company.

Translation Interpretation

These terms and conditions may have been translated if we have made them available to you on our service. You agree that the original English text shall prevail in the case of a dispute.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the service, or otherwise in connection with any provision of this terms), even if the company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Timekeeping

Where the date and time for works have been organised and agreed between us and you, we will always aim to be on time however we accept no liability for lateness or non attendance due to unforeseeable circumstances. Where the date and time for materials have been organised and agreed between us and you, we will always aim to have them delivered on time however we accept no liability for lateness or non attendance due to unforeseeable circumstances. We shall not be held liable for any delay, or consequences of any delay, in performing our obligations if such a delay is due to any cause beyond our reasonable control and we shall be entitled to reasonable time extensions.

Exclusions

- We do not move furniture or items blocking a working access route unless stated prior to works commencing.

- We do not carry out re decoration works unless stated prior to works commencing.

- We do not remove flooring such as but not limited to, carpet, laminate, marble, tiles, vinyl.

- We do not repair cut out sections in any material.

- Where floor boards are removed and get damaged we will refit them but not replace. If replacement is required there will be additional charges for parts and labour.

Access

While attending any works in your property. You are required to provide free of charge clean water, toilet facilities and electricity for engineers for the duration of work unless otherwise stated in writing before start date.

Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the services.

Payment Terms

- Unless agreed in writing prior to commencing works, full payment must be made on completion to Ohm Sweet Ohm Electrical Services Limited.

- Unless agreed in writing prior to commencing works, staggered payments must be made in times stated to Ohm Sweet Ohm Electrical Services Limited.

- If works have begun and engineer has to purchase materials a maximum of 1 hour travel will be added to the price and the cost of materials.

- For works greater than £1000.00 a contract must be signed by both parties before work commencing.

- To keep costs low we only charge parking and congestion to customers who require it. Our engineers will not park illegally.

- In event of dispute legal action could be sought.

Variations

- All additional works that has been added to the project and not in initial scopes of works must be agreed in writing prior to new works commencing.

- Additional materials required for the job will be charged accordingly.

- If works have started and we find an error / non compliant in existing wiring we will stop current project notify customer and agree works to rectify. Additional charges will apply for this services.

Cancellations

If you need to cancel or reschedule works you must notify us by phoning 07342676245 3 days prior to works commencing.

Please see below cost structure for cancellation or to reschedule;

- 3 days or more notice- No charge

- 2 days notice- 50% of labour cost

- 1 day notice- 75% of labour cost

- On the day- 100% of labour cost

If materials were purchased prior to attendance and there is a cancellation then 100% of costs to restock materials will be charged you.

For example-

Works booked in for 05/01/2021 at the price of £100.00

3 days notice will be 02/01/2021 there will be no cancellation charge.

2 day notice will be 03/01/2021 there will be a £50.00 cancellation charge.

1 day notice will be 04/01/2021there will be a £75.00 cancellation charge.

On the day notice will be 05/01/2021 there will be a £100.00 cancellation charge.

If materials were purchased prior to attendance and there is a cancellation then 100% of costs to restock materials will be charged you.

Guarantees

Ohm Sweet Ohm Electrical Services Limited guarantees its installation for 12 months from completion of works. Guarantees will not include or become void for the below reasons;

- Environmental damage such as weather, rodents/animals.

- Accidental damage.

- Alteration or tampering.

- If works have been verbally or written as a temporary fix.

- If you provide materials.

- Full payment has not been made.

- We will not be help responsible for damage caused if a recommendation has been recommended and works have not been carried out.

Contact Us

If you have any questions about these terms and conditions, you can contact us:

By email: vish@ohmsweetohmelectricalservices.co.uk

By phone number: 07342676245

Last updated: 1st January 2025